Level 5 CMI Unit 532 The Role of the Professional Coach Assignment Example
A/C 1.2 Evaluate communication techniques for developing relationships in professional coaching
CMI Guidance Notes:
Communication techniques: Verbal/non-verbal communication. Questioning (e.g. question types such as open, closed, reflective, exploratory). The style of questioning (e.g. cathartic, catalytic (Heron, 1989)). Use of effective feedback (e.g. challenging to explore limiting assumptions/negative beliefs. Supportive feedback). Ability to deliver feedback in a style that is acceptable, non-judgemental, and meaningful to coachee’s (Blakey and Day, 2012).
Listening skills and levels of listening (Covey, 2020). Transactional Analysis (Pratt, 2021).
Matching and mirroring. Use of silence (Turner, 2020). Core competencies for
communicating effectively in coaching (e.g. EMCC UK, ICF UK, AC).
Assessment Activity
Write a section for your CMI report which demonstrates your knowledge of A/C 1.2. Support your writing with research and use the Harvard Referencing system to cite your references.
Word Count: 500 words
This A/C also maps to K7 of the Coaching Professional Apprenticeship
| Apprenticeship Extension Tasks:
These tasks will help you to collect evidence for the following KSB’s |
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| S9 | Use questions during a conversation to help raise the self-awareness of the other individual. Evaluate the types of questions that you used and reflect on your experience. |
